Welcome to the second edition of our 3 part blog series on our most Frequently asked questions. Below are some of the questions we’ve been asked relating to SD-WAN setup/deployment. I am a VoIP provider. I want to provide my customer with good voice quality but I don’t want any of the other customer…
We have been sharing our partners’ experiences about Multapplied Networks Customer Support over the past week. We felt that Dan Rink, the CEO of iTel Networks, Inc. had a rather unique perspective. He found working with our top tiered engineers provided for a quick resolution of any issues that developed. However, our team went beyond…
North Vancouver, BC., March 20, 2019 — Multapplied Networks Inc. (MNI), a developer of a leading white-label Software-Defined Wide Area Networking (SD-WAN) platform, today announced Johan Arnet’s appointment as Chief Executive Officer and Chairman of the Board of Directors. Johan, the company’s founder, replaces Mel Steinke as Board Chair. Mel served as Board Chair since…
Customer Service is a critical component of any SD-WAN platform. While we strive to ensure that everything works seamlessly, there will be occasions where our partners need to contact customer support. Multapplied Networks understands that when there is an issue, having a quick response that resolves the problem is critical. Time is of the essence.…
The time to achieve positive Return on Investment is the foundation of every business decision. Investments can be made for strategic or competitive reasons, but eventually, those investments have to provide a positive return that can be measured monetarily. It is foundational in every business decision made. Over the past few weeks, we have been…
Being there for your clients who need help is a critical component to ensuring their success. We pride ourselves at Multapplied Networks that we are best-in-class with our customer support. One of the key reasons is that our support team is comprised of the same people who created the platform. They know how everything fits…
Weekly insights by VP of Sales Logan Campbell showcase some of the areas that Multapplied Networks differ and excel from their competitors. This week Logan speaks about the Multapplied customer service advantage. One of the key reasons that Multapplied customer support is superior is that the support and the development office is one and the…
Welcome to the first edition of our 3 part blog series on our most Frequently asked questions. Below are some of the questions we’ve been asked relating to SD-WAN setup/deployment. How do I create a VPN for my voice over the connection? A: With Multapplied SD-WAN software, there is no need to create a VPN…
Internet security breaches are so commonplace that they often are just a footnote on the news. In the first quarter of 2019 alone, we have had over 32 major internet security failures affecting over 410 million internet users. (Idenityforce). Many organizations are currently confronted with the decisions wrestling with the challenge of how to protect…
Business Done Better is a philosophy that we strive to apply every day to every partner. Multapplied SD-WAN is designed to meet and exceed the needs of our partners so they can, in turn, meet the needs and expectations of their customers. We love hearing stories of how Multapplied Networks was able to accomplish something…