Voice over Internet Protocol (VoIP) is cheaper than traditional phone systems, enables people to connect in a variety ways, and maximizes the money-making potential of businesses (Multapplied SD-WAN: The Key to Boosting VoIP Sales).  Despite these benefits, VoIP was originally met with skepticism regarding its reliability and effectiveness.  Software-Defined Wide-Area Network (SD-WAN) breaks down the barriers to flawless VoIP. Not only does it maximize voice quality while providing end-customers with always-on connectivity across the globe, but it ensures that they’re online, all the time. VoIP has come a long way, especially in the business world, but many businesses still have hesitations about switching over due to some common misconceptions.  This blog post will de-bunk some common myths about VoIP by highlighting the ways in which SD-WAN makes these myths obsolete.  SD-WAN combined with VoIP is a killer combination and changes the way businesses communicate.

Myth: VoIP is unreliable – I’ll experience downtime at some point

SD-WAN absolutely crushes this myth – as it enables you to experience up time, all the time. SD-WAN provides you with automatic failover – The traffic from a failed link is automatically switched over to other links working in the aggregated tunnels. Same IP failover functions to make idle connections go from cold to hot in under 300 milliseconds and never experience session loss. SD-WAN ensures that your phones are always up and running. The biggest concern about VoIP reliability is that when the internet goes down so will the phones – SD-WAN eliminates this concern.

Myth: I’m saving money in exchange for poor call quality

One of the main concerns of VoIP is call quality, which can be impacted by a number of features including the network, available bandwidth, and even the type of phones being used. SD-WAN maximizes VoIP call quality by providing customers with end-to-end Quality of Service (QoS), enabling them to prioritize their bandwidth allocation. If they wanted to they could allocate ALL of their bandwidth to VoIP. SD-WAN keeps the quality of voice calls consistent – Say goodbye to scattered or dropped voice calls.

Myth: Since my phone is on the Internet, it’ll be more prone to hacking

Because VoIP operates through the Internet rather than across traditional wires, people assume that it isn’t as secure. The irony is that these same people use the Internet on a daily basis to access confidential information, such as credit card statements and email. VoIP networks require the utmost security and SD-WAN gives you and your customers just that. SD-WAN enables you to privatize each network, build site-to-multisite routing groups and centralize customers’ firewalls, keeping the good guys in and the bad guys out. Whether it’s Site-to-Site or Site-to-Multisite, protect your customers’ data and secure all communication using DTLS in three cipher strengths – AES128, AES256, and Salsa20 – or add additional ciphers per your customer’s needs. Site-to-Site encryption will encode your data in a way that only YOU can access it. Don’t stress about the possibility of someone listening in on of your calls, SD-WAN puts those concerns to rest.

Change the way you network.

 

About Multapplied

Multapplied SD-WAN is more than software, it’s a business platform that enables Service Providers to sell hosted and cloud-based services, more effectively, while building strong recurring revenue streams and margins.  Our white label, white box business platform allows you to own and brand the customer experience end-to-end.  Multapplied SD-WAN enables Service Providers to simplify the management of complex networks and mitigate downtime while increasing performance, security and return on investment. We make the Internet better for business. Control your brand, own your customers, and change the way you network.