Summary
  • Cloud company (Partner X) needed a cost-effective SD-WAN solution
  • Deployed Multapplied SD-WAN as a “Secure Onramp” to manage connectivity
  • Secure Onramp streamlines application deployments and provides a managed “on-ramp” or managed connectivity between customer sites and MSP cloud services
  • Partner X bundles and sells Multapplied SD-WAN under their own brand to drive business results; Improve application performance, drive revenue, and deliver on SLA.

Introduction

Multapplied’s Channel Partner X is a fast-growing cloud company. Many recognized brands rely on the company for tailored strategies to migrate multiple integrated solutions onto a single, unified platform including: disaster recovery, contact center/call center, IP phone systems / unified communications, virtual desktops, and more. Partner X had an annual revenue of $20-30 Million before adopting Multapplied SD-WAN and are now seeing annual revenue of greater than $250 Million.

Problem

Partner X approached Multapplied with the following requirements:

  • Replace legacy or expensive connectivity services at customer sites with a service that the Partner could manage and control as part of their SLA
  • Use cost-effective broadband connections where required
  • Support delivery of SLA to Increase customer retention and acquisition
  • Full visibility of network health to detect problems before their customers
  • Deliver QoS for VoIP and other high priority traffic over broadband
  • Increase reliability with a fast-failover configuration
  • Deliver an easy-to-use user interface to automate network setup and configuration
  • Cost-effective deployment and licensing

Resolution

Partner X now uses Multapplied SD-WAN to do the following:

  • Sell SD-WAN as a “Black Box” that guarantees uptime and quality
  • Deliver on their SLAs by providing customers with 99.999% Guaranteed uptime
  • Reduce support calls and overall cost of support
  • Increase bandwidth to customer sites by stacking bandwidth of multiple circuits
  • Provide Business Continuity to customers (always up connectivity with diverse carrier services)

Partner X has enhanced their customer value-proposition using Multapplied SD-WAN as a “Secure Onramp” to their managed services. By connecting all customer sites to cloud services through carrier diverse, MSP-managed connectivity, Secure Onramp extends MSP cloud right to the customer edge.

Partner X now sells Multapplied SD-WAN as their OWN cloud solution with Internet connectivity, Bi-directional QoS over public networks. It’s worked for them as a cost effective alternative to MPLS and has helped increase revenue and improve application performance, while giving them the ability to deliver on their SLA’s.

To learn more about how Multapplied SD-WAN can work as your Secure Onramp visit our Technology page OR Contact Us